4,200+
↑ 15% since 2021
UK Pet Grooming Salons
Including mobile groomers
Complete Guide
Pet Grooming Software
Pet grooming software cuts your admin time in half. Stop juggling phone calls, paper diaries, and manual reminders. Automate bookings, reduce no-shows, and focus on what you do best—making pets look amazing.
Last updated: January 2026 | Reading time: 10 minutes
What is pet grooming software?
Pet grooming software is a specialized management platform for grooming salons and mobile groomers that handles appointment scheduling, online booking, automated reminders, detailed pet profiles with grooming history, point of sale, payment processing, and business reporting. Modern platforms save salons 15+ hours weekly while reducing no-shows by 70% through automated reminders.
UK Pet Grooming Industry Statistics 2026
Key metrics showing growth and digital transformation in pet grooming
3 groomers
Average Salon Size
Typical UK grooming business
70%
No-Show Reduction
With automated reminders and deposits
15+ hrs/week
Admin Time Saved
Booking, reminders, and record-keeping
42%
↑ 28% YoY
Salons Using Software
Rapid digital adoption in grooming
£45
Average Groom Cost (UK)
Varies by breed size and coat type
What Is Pet Grooming Software?
Pet grooming software is a comprehensive management system designed specifically for grooming salons and mobile pet groomers. It handles everything from appointment scheduling and client management to point of sale and business analytics—replacing paper diaries, spreadsheets, and manual reminder calls.
The best grooming software includes online booking portals, automated reminders, detailed pet profiles (coat type, temperament, special needs), grooming history, and integrated payment processing. At PetCare.Software, we also support mixed facilities—so if you offer daycare, boarding, or other services alongside grooming, everything stays in one system.
Must-Have Features for Grooming Software
Online Appointment Booking
Let clients book 24/7 through your website. They see real availability, choose their groomer, select services, and confirm—no phone calls needed.
Automated Reminders
SMS and email reminders sent automatically before appointments. Dramatically reduces no-shows and last-minute cancellations.
Detailed Pet Profiles
Store coat type, breed, temperament notes, health conditions, preferred styles, and photos. Every groomer sees the full history before each appointment.
Service & Pricing Management
Configure services by breed size, coat type, and complexity. Set prices, durations, and available add-ons like teeth cleaning or nail painting.
Point of Sale & Payments
Process card payments, track retail sales, apply discounts, and manage gift cards. Integrated payments mean no double-entry.
Client Communication
Send booking confirmations, reminders, follow-ups, and marketing messages. Keep clients informed without manual effort.
Advanced Features
- Before/after photos: Document your work and share with delighted owners
- Grooming notes: Track clip styles, blade numbers, and preferences for consistency
- Vaccination tracking: Block appointments for pets with expired vaccines
- Staff scheduling: Manage groomer availability, holidays, and workload
- Recurring appointments: Set up repeat bookings for regular clients
- Waitlist management: Fill cancellations quickly from a ready waitlist
How Grooming Software Compares
Compare PetCare.Software against generic booking tools and manual management
| Feature | PetCare.Software | Generic Booking Tools | Paper Diary |
|---|---|---|---|
| Online Booking 24/7 | ✓ | ✓ | ✗ |
| Automated SMS/Email Reminders | ✓ | ✓ | ✗ |
| Detailed Pet Grooming Profiles | ✓ | ✗ | ✗ |
| Before/After Photo Storage | ✓ | ✗ | ✗ |
| Integrated Point of Sale | ✓ | ✗ | ✗ |
| Grooming History & Notes | ✓ | ✗ | ✗ |
| Service Pricing by Breed | ✓ | ✗ | ✗ |
| Mobile Groomer Route Planning | ✓ | ✗ | ✗ |
| Recurring Appointment Setup | ✓ | ✗ | ✗ |
| Monthly Cost | From £40 | From £70 | Manual/Free |
Benefits for Your Grooming Business
The numbers don't lie
Grooming salons using dedicated software report 50% less time on admin, 70% fewer no-shows, and 20% more appointments per week through better scheduling efficiency.
For Salon Owners
✓
Reclaim your evenings: Stop returning calls and confirming appointments after hours
✓
Reduce revenue leakage: Deposits and reminders protect against no-shows
✓
Make data-driven decisions: See which services are most profitable, which days are busiest
✓
Scale without chaos: Add groomers without your admin workload multiplying
✓
Professional image: Online booking and automated communications impress clients
For Groomers
- Know what's coming: See full pet profiles before each appointment
- Consistent results: Access grooming notes and previous styles
- Less interruption: Clients book online instead of calling during grooms
- Fair workload: Automated scheduling balances appointments across staff
Mobile Grooming Software
Mobile groomers have unique needs. You're managing a business from a van, often with limited connectivity, while also handling driving routes and travel time between appointments.
Key Features for Mobile Groomers
- Route optimization: Group appointments by area to minimize driving
- Travel time buffers: Automatically add travel time between appointments
- Service area management: Only accept bookings within your coverage zone
- Mobile-first interface: Full functionality from your phone or tablet
- Offline mode: Continue working even without signal
- GPS directions: Navigate to appointments with integrated maps
Mobile grooming is one of the fastest-growing segments of the pet industry. The right software helps you serve more clients efficiently while maintaining the personalized service that sets mobile groomers apart.
Related: Dog Daycare Software | Dog Boarding Software | Kennel Software
Frequently Asked Questions
Pet grooming software is a specialized management platform designed for grooming salons and mobile groomers. It handles appointment scheduling, online booking, automated reminders, detailed pet profiles with grooming history, point of sale, payment processing, and business reporting. Modern platforms save salons 15+ hours weekly while reducing no-shows by 70% through automated reminders and deposit collection.
PetCare.Software starts at £40/month for the Basic Plan with unlimited appointments and all core features. Most grooming software ranges from £40-£120/month depending on salon size and features. Avoid platforms charging per-appointment fees (3-5% per booking) as these can cost thousands annually. With 15+ hours saved weekly, ROI is typically positive within the first month.
Related: View Pricing
No. Modern grooming software like PetCare.Software is designed for busy salons with intuitive interfaces. Most teams learn the basics (creating bookings, checking schedules, processing payments) within a day. Advanced features like custom service pricing or route optimization can be learned gradually. The time savings quickly outweigh the learning curve, with most salons fully operational within their first week.
Yes. Good grooming software includes an online booking portal where clients can view real-time availability, select their preferred groomer, choose services (bath, full groom, nail trim, etc.), see pricing by breed size, and book 24/7 without calling. Clients receive instant confirmation and automated reminders before their appointment.
Yes. Grooming salons using automated SMS and email reminders typically reduce no-shows by 70%. Advanced features like deposit collection (capturing £10-20 at booking time), prepayment options, and easy rescheduling further protect revenue. Some salons also implement cancellation fees for late cancellations, automatically managed by the software.
Related: Dog Boarding Software
Yes. Pet grooming software stores complete grooming history including dates, services performed, groomer notes, clip styles, blade numbers, coat condition, temperament, and before/after photos. Every groomer sees the full history before each appointment, ensuring consistent results. Owners can also view their pet's grooming history through the owner portal.
Yes. Configure services with different pricing based on breed size (small, medium, large, giant), coat type (short, long, curly, double-coat), and service complexity. For example, a Labrador full groom might be £45 while a Standard Poodle is £75. The system shows correct pricing during online booking and automatically applies the right price at checkout.
Yes. PetCare.Software includes mobile grooming features: route optimization (group appointments by area), automatic travel time buffers between appointments, service area management (only accept bookings within your coverage zone), mobile-first interface (full functionality from phone/tablet), offline mode for areas without signal, and GPS directions to appointments.
Related: Kennel Software
Yes. Grooming software integrates with payment processors like Stripe for card payments. Process transactions, issue refunds, manage deposits, track retail product sales, apply discounts, and handle gift cards—all from one system. Integrated payments eliminate double-entry and automatically reconcile your accounts.
Yes. Manage multiple groomers with individual calendars, availability schedules, service specializations, and performance tracking. Clients can select their preferred groomer during online booking. The system balances workload, prevents overbooking, tracks individual revenue and appointment counts, and manages staff holidays and days off.
Related: Dog Daycare Software
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