Built for UK Licensed Catteries

Cattery Software Built Around How Cats โ€” and Catteries โ€” Actually Work

Individual enclosures, cat-specific vaccination tracking, multi-cat family bookings, feeding logs, and daily photo updates. Not adapted from dog boarding software โ€” built from the ground up for cat care.

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UK Cattery and Cat Boarding Industry Statistics 2025โ€“2026

Key data on the UK cattery sector, cat ownership trends, and digital adoption

26%
Cat-Owning Households (UK)

Source: PFMA Pet Population Report 2024 (approx. 11.1 million pet cats in the UK)

2,500+
โ†‘ 15% since 2020
UK Licensed Catteries

Source: CFSG Pet Industry Census 2024 (licensed cat boarding facilities, estimated)

40%
โ†‘ 38% since 2021
Catteries Using Management Software

Source: UK Pet Boarding Digital Adoption Survey 2024

10โ€“14 hrs
Admin Time Saved per Week

Self-reported by cattery operators after switching from paper and phone systems

30โ€“40%
Multi-Cat Family Bookings

Bookings involving more than one cat from the same household (industry estimate)

Summer + Christmas
Peak Holiday Demand

School holiday periods when most UK catteries reach full capacity

Source: PFMA Pet Population Report 2024; Cats Protection UK; CFSG Pet Industry Census 2024

Data as of: January 2026

Why Most Booking Software Doesn't Work Properly for Catteries

Cattery owners frequently find themselves in a frustrating position: the booking and management tools that exist in the market were mostly built for dog boarding or generic appointment scheduling, and they don't fit the way catteries actually operate. The result is either a system that half-works and requires workarounds, or a return to paper systems that are reliable but time-consuming.

The differences between cat boarding and dog boarding are operational, not just cosmetic. Cats cannot typically be housed in groups with unfamiliar cats โ€” each requires their own enclosure. Booking "12 cat spaces for Christmas week" isn't meaningful information if you don't know which of your 12 enclosures each cat is assigned to, because some are larger, some have outdoor runs, and some cats from the same family need to be placed adjacent to each other. A generic booking system that counts total capacity will let you overbook specific enclosure types even when the total number is correct.

The vaccination requirements are different too. Dog boarding platforms often track Bordetella and DHPP as defaults. For catteries, the relevant vaccines are FVRCP (which covers feline herpesvirus, calicivirus, and panleukopenia) and FeLV (feline leukaemia), with FIV test documentation required at some facilities. A platform that has "vaccination tracking" for dogs may not know what to do with a cat's immunisation record.

The Multi-Cat Family Problem

An estimated 30โ€“40% of cattery bookings involve two or more cats from the same household. Each cat has its own vaccination status, its own dietary requirements, and its own care needs. Managing a booking for three cats from the same owner โ€” checking three sets of vaccine records, maintaining three separate feeding logs, sending one invoice that covers all three at the right prices โ€” takes three times the effort of a single-cat booking on a system that isn't built for it. Purpose-built cattery software handles the whole family as a linked unit.

There's also the communication challenge. Cat owners are often more anxious than dog owners about boarding because cats are less obviously happy in unfamiliar environments. A dog will usually eat, socialise, and generally appear to be fine within a day. A cat may take 48 hours to come out from under their bedding and eat properly, which is entirely normal โ€” but an owner who hasn't heard from you will assume the worst. A daily photo update with a care note takes your team two minutes and prevents ten minutes of reassurance calls.

โœ—

Before: Generic software + paper

Cat vaccine tracking bolted on, multi-cat families managed manually, no photo updates, anxious owner calls all day

โœ“

After: MyPetCare cattery mode

FVRCP/FeLV tracking built in, family bookings handled as a unit, daily updates automated, owner calls near zero

What Cattery Software Actually Does

Cattery software is a management platform built for the specific operational requirements of licensed cat boarding. It manages individual enclosures rather than general capacity, tracks cat-specific vaccination protocols, handles multi-cat family bookings with linked profiles, maintains feeding and litter care logs, and enables daily communication with owners in a way that reduces anxiety without creating phone call volume.

For cattery operators, the difference between purpose-built software and a generic booking system is felt every day. When an owner calls to book their two cats for a fortnight in August, a purpose-built system handles linked cat profiles, checks both sets of vaccination records, allocates adjacent enclosures, applies sibling pricing, and generates one invoice. A generic system requires you to handle those details manually in the booking notes.

MyPetCare operates the same platform for catteries, boarding kennels, and dog daycare โ€” so if you run a mixed facility, all services are managed from one system with unified customer records and reporting. A family with two cats and a dog doesn't need separate accounts for each service.

PetCare software dashboard showing today's cat boarding overview, check-ins and departures
Daily dashboard โ€” see every arrival, checked-in cat and departure for the day at a glance

Key Features for Cat Boarding Facilities

These are the features that make the biggest operational difference for catteries specifically โ€” not just boarding facilities in general.

1. Individual Enclosure Management

Each enclosure, chalet, or pod in your cattery is configured as a named unit in the system with its own capacity, size designation, and features โ€” outdoor run access, elevated sleeping platform, ground-floor position for elderly or mobility-limited cats. The enclosure grid shows the status of every unit in real time: occupied, check-in today, check-out today, cleaning required, or blocked for maintenance.

When a booking is confirmed, enclosures are assigned either manually or via auto-assignment based on the cat's size and any special requirements noted by the owner. Multi-cat families from the same household can be allocated to adjacent enclosures automatically, so siblings that are used to cohabiting aren't placed at opposite ends of the facility.

Blocking enclosures for deep cleaning, redecoration, or maintenance is a single action that prevents bookings during that period without requiring any additional management. Related: Cattery Software: The Complete Guide for UK Facilities.

Vaccination tracker showing cat vaccination status with expired, expiring soon and compliant filters
Vaccination tracker ensures every cat has valid records before their stay begins

2. Cat-Specific Vaccination Tracking

Cat vaccination requirements are different from dogs, and most dog-oriented boarding software handles them poorly. MyPetCare's vaccination tracker is configured for the certificates UK catteries actually require: FVRCP (covering herpesvirus, calicivirus, and panleukopenia โ€” the core "cat flu" combination), FeLV (feline leukaemia), and documentation of FIV test results where your cattery policy requires them.

Certificates are stored against each cat's profile with the exact expiry date from the vet-issued documentation. Owners receive automatic reminder emails 30 and 60 days before their cat's vaccines are due for renewal, giving them time to book the vet before the certificate lapses. If a certificate expires without an updated version being uploaded, the system flags the cat's upcoming bookings and can block new reservations until the record is current.

For local authority inspection purposes, the vaccination database covers all cats currently boarded and all cats boarded over the past year, retrievable as a single compliance report rather than a physical folder that has to be manually checked.

Booking calendar showing cattery pen assignments and reservation status across the month
Booking calendar โ€” manage pen availability and reservations across the full month

3. Feeding, Litter, and Care Logs

Each cat's profile holds detailed feeding instructions: preferred brand, dry or wet food, portion sizes, meal frequency, any allergies or intolerances, and any special dietary requirements. These generate a daily task list for staff showing every feeding task in time order, which staff mark as completed from their phone. Litter box checks can be added as a recurring care task on the same schedule โ€” important both as welfare monitoring and as a care record.

Any concern noted during care โ€” a cat not eating on day one, an unusually small litter box output, a cat hiding rather than engaging with staff โ€” is logged as a note visible to all staff and flagged on the cat's profile until resolved. This ensures the issue is tracked across shifts rather than mentioned verbally to one person and forgotten.

For cats on medication, the medication module tracks dosage, timing, method of administration, and staff sign-off for each dose. This is particularly important for elderly cats or cats with chronic conditions who require daily medication during their stay โ€” the log provides a complete record of every dose administered that owners and vets can refer to if needed.

4. Daily Photo Updates and Owner Communication

Cat owners โ€” particularly those boarding for the first time or leaving for an extended holiday โ€” tend to be anxious about their cat's welfare in a way that generates frequent check-in calls. The calls are understandable: cats are private animals who mask stress, and an owner can't tell from a brief phone call whether their cat is genuinely fine or whether the person answering is simply reassuring them.

A daily photo with a brief welfare note is significantly more reassuring than a phone call, because owners can see the cat for themselves. Staff capture a photo from their phone each afternoon and add a one-sentence note โ€” "Settled in well today, ate all of her supper and was curious about the outdoor run" โ€” which sends as a branded email or appears in the owner portal. Two minutes of staff time replaces multiple anxious calls throughout the day.

For cats that take longer to acclimatise, the notes also let you proactively communicate what's normal โ€” "She's been a little quiet for the first day which is very common for cats โ€” we're giving her space to settle at her own pace" โ€” rather than having the owner find out by calling and inferring from a brief response that something might be wrong.

Sales report showing cattery revenue by service type with booking totals and daily averages
Sales report tracks revenue, booking volume and average stay value month by month

Multi-Cat Family Management

Between 30โ€“40% of cattery bookings involve multiple cats from the same household. These bookings are more administratively intensive than single-cat bookings: each cat needs its own vaccination records checked, may have different dietary requirements, and owners typically want sibling cats placed in adjacent enclosures or grouped together if the facility permits. On a paper system, a booking for three cats is essentially three separate bookings that happen to share owner contact details.

MyPetCare handles multi-cat families as a linked unit throughout the booking and care process:

โœ“
Linked pet profiles under one owner account All cats from the same household appear under one owner profile. Booking, invoicing, and communication are all managed from one account. Contact details updated once apply to all cats.
โœ“
Adjacent or shared enclosure allocation Sibling cats that normally cohabit can be placed in adjacent enclosures or a shared larger unit where available. Owner preferences are stored on the profile so returning families don't have to ask again.
โœ“
Automatic sibling pricing Configure family pricing once (e.g., 2nd cat 15% off, 3rd+ cats 25% off) and the booking system applies it automatically. No manual calculation required.
โœ“
Grouped care tasks for staff Cats from the same family appear as a grouped task on the daily care schedule. Staff handling the 6pm feed for two sibling cats in adjacent enclosures see the tasks together rather than having to locate them separately on the task list.
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Single invoice for the whole family One invoice covering all cats with an itemised breakdown by cat. One payment by the owner. No separate transactions to reconcile.

Model Your Cattery Revenue and Capacity

Use our free Revenue Calculator to model your cattery income by season, test pricing scenarios for multi-cat families, and see how much admin time you could recover with a digital system.

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MyPetCare vs generic booking tools vs paper and spreadsheet management

Cattery Software Feature Comparison
Feature MyPetCare Generic Tools Manual/Spreadsheets
Online Booking 24/7โœ“โœ“โœ—
Individual Enclosure Managementโœ“โœ—โœ—
Cat-Specific Vaccine Tracking (FVRCP, FeLV)โœ“โœ—โœ—
Multi-Cat Family with Sibling Pricingโœ“โœ—โœ—
Digital Feeding & Litter Logsโœ“โœ—โœ—
Photo Updates to Ownersโœ“โœ—โœ—
Medication Administration Recordsโœ“โœ—โœ—
Owner Portal (Bookings, Records, Updates)โœ“โœ—โœ—
Automated Deposit Collectionโœ“โœ“โœ—
Monthly CostFrom ยฃ79From ยฃ80Manual/Free
Case Study

How Purr-fect Stay Cattery Eliminated Anxious Owner Calls and the Multi-Cat Booking Headache

Edinburgh cattery ยท 18 enclosures ยท switched from phone diary + paper vaccination folder

โˆ’80%

Owner phone calls during stays

โˆ’3 hrs/wk

Admin from multi-cat bookings

100%

Vaccination compliance at check-in

The Problem

Diana Wallace opened Purr-fect Stay Cattery in Edinburgh eight years ago with 18 individual enclosures and a focus on personalised cat care. Bookings were taken by phone and recorded in a paper diary. Vaccination certificates were kept in a physical folder, checked manually at each check-in. Feeding instructions were written on a whiteboard updated at each shift.

Diana's two biggest operational frustrations were multi-cat bookings and owner phone calls. Around a third of her bookings involved two or more cats, and each required checking two sets of vaccination records, noting different dietary requirements, ensuring the cats were placed appropriately, and then producing one invoice covering both at the right prices. What should be a single booking took three times the effort of a single-cat booking. And throughout every stay, particularly the longer Christmas and summer holiday bookings, the phone rang constantly with owners checking on their cats. "I understood why they were calling," she said. "But it made it very hard to spend time actually caring for the cats."

The Switch

Diana joined the MyPetCare early access programme and spent a weekend importing her customer records, configuring the 18 enclosures, and setting up vaccination tracking for the cat-specific protocol she required (FVRCP and FeLV, with FIV documentation for long-stay bookings). The booking widget went live on her website the following Monday.

The multi-cat booking problem resolved almost immediately. Families with two or three cats could book online as a group, with linked profiles, adjacent enclosure assignment, and automatic sibling pricing applied at checkout. Diana's admin for these bookings went from 20โ€“30 minutes per family to the same five minutes it takes to process a single-cat booking.

The Results

The most dramatic change was the phone. Within two weeks of implementing daily photo updates โ€” a photo and a brief care note sent each afternoon โ€” owner calls during stays dropped by around 80%. "Owners stopped calling because they had what they actually needed, which was visual evidence that their cat was okay," Diana said. "A photo of Mimi sitting in her enclosure looking out at the outdoor run is worth a hundred phone calls."

Vaccination compliance at check-in reached 100% within the first month because the automated reminder system was prompting owners to renew certificates before they arrived. Previously, Diana was having occasional awkward conversations at check-in where a certificate had lapsed and the owner had to make an emergency vet call.

Weekly admin time dropped by around three hours, almost entirely from multi-cat booking efficiency and the elimination of manual vaccination checking. Diana has used the recovered time to extend her outdoor run area and take on two additional enclosures.

* This case study is based on typical outcomes reported by early access customers and composites several similar facilities. Individual results vary.

Early Access

Built by People Who Understand That Cats Are Not Small Dogs

Most pet boarding software was built for dog facilities and adapted for cats as an afterthought. MyPetCare's cattery features were built from the start around how cat boarding works: individual enclosures, cat-specific vaccinations, multi-cat family management, and the particular communication needs of cat owners.

We're currently in early access with a small group of UK cattery and boarding operators. Early access members get full platform access at a founding-member rate and direct input into what gets built next.

Cat-First Design

FVRCP and FeLV tracking built in. Enclosure-level management rather than total capacity counts. Multi-cat family workflows that don't require workarounds.

AAL Inspection Ready

UK Animal Activity Licensing compliance records: vaccination database, care logs, emergency contacts โ€” all exportable for your annual inspection.

Founding Member Rate

Early access pricing locked for the lifetime of your account. As the platform grows, your rate stays the same.

Join Our Early Customers

petcare.software is trusted by pet businesses across the UK. Start your free trial today and see why operators are making the switch.

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Cattery Software: Frequently Asked Questions

Cattery software is a management platform built specifically for cat boarding facilities. It handles online bookings, individual enclosure assignments, cat-specific vaccination tracking (FVRCP, FeLV/FIV), feeding and litter logs, medication administration records, multi-cat family management, and daily photo updates to owners. Purpose-built systems save catteries 10โ€“14 hours per week compared to paper systems, and remove the administrative barriers that make multi-cat and long-stay bookings disproportionately time-consuming.

Ready for Cattery Software That Actually Fits?

Individual enclosures, cat vaccinations, multi-cat families, and photo updates โ€” all managed from one platform.

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MP

Written by the MyPetCare Team

This guide was written by the MyPetCare founding team with direct experience in pet boarding and daycare operations. The cattery-specific features described here were developed in collaboration with UK cattery operators as part of our early access programme. We understand the specific operational differences between cat and dog boarding โ€” and why most generic software doesn't handle catteries well.

Last updated: March 2026