Kennel Software That Handles the Operations, Not Just the Bookings

Kennel software is a management platform designed for licensed pet boarding facilities. It handles online bookings, kennel run or room assignments, vaccination tracking with automatic expiry alerts, feeding and medication schedules, digital care logs, staff task management, automated payments and deposits, and owner communication with photo updates. Purpose-built systems save facilities 12–15 hours per week compared to paper diaries and spreadsheets, and produce the digital records that support local authority licence inspections.

Kennel software typically costs £40–150 per month depending on facility size, features, and whether it includes staff scheduling and multi-location support. MyPetCare offers flat pricing from £79 per month with no per-booking transaction fees and all features included. Avoid platforms that charge a percentage per booking — at typical kennel volumes across a busy school holiday period, per-transaction fees add up to thousands annually.

For most kennel operators, yes. Even a 15-run facility typically saves 10–15 hours per week on booking calls, vaccination checks, feeding sheet preparation, and invoicing. The time savings alone usually justify the cost within the first month. Beyond admin time, the operational improvements — no double-bookings, automated reminders, digital care records — have value that's harder to quantify but directly affects the quality of care you can provide.

Yes. UK kennels operating under the Animal Activity Licensing (AAL) regulations require annual licence renewal, and inspectors assess record-keeping as part of the process. Digital vaccination records with timestamps, care logs showing feeding and medication completion, emergency contact records, and risk assessment documentation all contribute to an inspection-ready record set. MyPetCare's records are structured to make this information retrievable in a format inspectors can review.

Yes. MyPetCare manages dogs and cats from one platform with species-specific vaccination tracking (dogs: Bordetella, DHPP; cats: FVRCP, FeLV/FIV), separate capacity management for dog and cat areas, and individual enclosure or run assignment for each species. For mixed-species facilities, a single customer profile can hold multiple pets of different species, and bookings across service types use the same billing and reporting tools.

Each pet profile stores vaccination records with exact expiry dates. The system automatically sends owners reminder emails 30 and 60 days before their pet's vaccines expire. If a certificate lapses and no update is uploaded, the system flags the pet's upcoming bookings and can be configured to block new reservations until the record is current. For kennels preparing for local authority inspection, the vaccination database provides a complete digital compliance record covering all current and recent boarders.

Feeding instructions and medication schedules are stored on each pet's profile — meal times, portion sizes, food type, any allergies, medication name, dosage, and timing. Staff see a daily care schedule showing all feeding and medication tasks in time order. Each completed task is marked off from a phone or tablet with a timestamp and staff identifier. The completed log is visible to owners in their portal and provides a verifiable record for all care tasks during a stay.

Digital care records make handover faster and more reliable than verbal briefings or written notes. The incoming shift sees which dogs are checked in, which kennel runs they're in, any care notes flagged by the outgoing team, and which feeding and medication tasks remain for their shift. Nothing is lost in translation between staff members. This is particularly important for evening and weekend handovers when the primary manager may not be on site.

The system handles Christmas the same way as any other period: kennel runs are bookable online until they fill, capacity rules prevent overbooking, and the waitlist captures demand after you're full. Deposits collected at booking reduce last-minute cancellations. Automated reminders reduce no-shows. Daily photo updates reduce anxious owner calls during what is typically the highest-call period of the year. The peak period becomes a logistics exercise the system handles, not a crisis you manage.

Most facilities are fully operational within one to two days. Setup involves configuring your kennel runs and capacity rules, importing or entering existing customer and pet records, connecting Stripe for payment processing, and going live with the booking widget on your website. MyPetCare's onboarding team guides you through each step. The 14-day free trial gives you time to process real bookings before making a long-term commitment.