Professional pet care providers
Pet Sitting Software
Pet sitting software handles scheduling, GPS tracking, client communication, and payments. Grow your pet sitting or dog walking business without drowning in admin.
Last updated: January 2026 | Reading time: 8 minutes
What is pet sitting software?
UK Pet Sitting & Dog Walking Industry Statistics 2026
Key metrics showing growth and digital transformation in pet sitting
Per 30-minute visit or walk
With scheduling and invoicing automation
With photo updates and GPS tracking
Rapid adoption of digital tools
With online booking and better scheduling
What Is Pet Sitting Software?
Pet sitting software is a specialised platform designed to help pet sitters, dog walkers, and in-home pet care providers manage their businesses. Unlike generic scheduling tools, it includes features specifically built for pet care—like GPS walk tracking, pet profiles, and key management.
Whether you're a solo dog walker with a handful of regular clients or a growing pet sitting company with multiple staff members, the right software reduces admin time and helps you provide better service.
Pet Sitting Software Typically Includes:
- Online booking and scheduling
- Client and pet profiles
- GPS walk tracking
- Photo and report sharing
- Invoicing and payments
- Automated reminders
- Key/access management
- Staff scheduling (for teams)
How Pet Sitting Software Compares
Compare PetCare.Software against generic booking tools and manual management
| Feature | PetCare.Software | Generic Tools | Manual/Spreadsheets |
|---|---|---|---|
| Online Client Booking | ✓ | ✓ | ✗ |
| GPS Walk Tracking | ✓ | ✗ | ✗ |
| Photo & Report Sharing | ✓ | ✗ | ✗ |
| Pet Profile Management | ✓ | ✓ | ✗ |
| Route Optimization | ✓ | ✗ | ✗ |
| Automated Invoicing | ✓ | ✓ | ✗ |
| Key/Access Management | ✓ | ✗ | ✗ |
| Staff Scheduling for Teams | ✓ | ✗ | ✗ |
| Mobile App (iOS/Android) | ✓ | ✓ | ✗ |
| Monthly Cost | From £40 | From £60 | Manual/Free |
Essential Features for Pet Sitters
Client and Pet Profiles
Store everything in one place: pet names, breeds, health conditions, vet information, feeding instructions, and emergency contacts. Access it all from your phone during visits.
Never forget that Max needs his medication at 2pm or that Bella is scared of vacuum cleaners.
Scheduling and Availability
Set your available hours and let clients book visits that work for both of you. The system prevents double-booking and shows realistic availability based on travel time between appointments.
Real-Time Updates
Send photos, notes, and updates to pet owners during visits. They'll love seeing their pets happy while they're at work or on holiday.
Invoicing and Payments
Generate invoices automatically based on completed visits. Accept online payments, track outstanding balances, and reconcile with your accounts.
Key and Access Management
Track which keys you have for which clients, store access codes securely, and maintain records for insurance purposes.
Dog Walking Software Features
If dog walking is part of your services, look for these specific features:
GPS Walk Tracking
Track routes automatically during walks. Pet owners can see the path, distance covered, and duration. Provides accountability and peace of mind.
Group Walk Management
Schedule and manage group walks with multiple dogs. Track which dogs walk well together and manage capacity limits.
Photo Reports
Snap photos during walks and send them automatically to owners. Nothing makes clients happier than seeing their dog enjoying their walk.
Route Planning
Optimise your daily route to minimise travel time between pickups and drop-offs. More efficient days mean more capacity for walks.
Why GPS Tracking Matters
GPS tracking isn't just about proving you did the walk—it builds trust with clients and provides protection if questions ever arise. It's become an expected feature for professional dog walking services.
Benefits for Your Pet Sitting Business
Save Time on Admin
Automated scheduling, invoicing, and reminders eliminate hours of weekly admin work. Spend that time on actual pet care or growing your business.
Look Professional
Online booking, automated confirmations, and polished reports make you look like an established business—even if you're just starting out.
Get Paid Faster
Online payment options and automated invoicing mean less chasing payments. See your cash flow improve as clients pay promptly.
Scale Your Business
As you grow, software handles the complexity of multiple staff, schedules, and clients that would be impossible to manage manually.
Better Client Relationships
Photo updates and detailed reports show clients you genuinely care about their pets. This builds loyalty and generates referrals.
Protect Your Business
Digital records of visits, GPS tracking, and timestamped photos provide documentation if any disputes arise.
Related: Dog Daycare Software | Dog Boarding Software | Pet Grooming Software
Frequently Asked Questions
Pet sitting software is a digital management platform designed for pet sitters, dog walkers, and in-home pet care providers. It handles scheduling, client booking, GPS walk tracking, pet profiles, photo sharing, invoicing, and payment processing. Modern platforms save sitters 65% on admin time while improving client retention by 85% through automated updates and professional communication.
PetCare.Software starts at £40/month for the Basic Plan with unlimited bookings and clients. Most pet sitting software ranges from £20-£80/month depending on features and team size. Avoid platforms charging per-booking fees (3-5% per visit) which can cost thousands annually. Solo pet sitters typically see ROI within the first month through time savings and increased capacity.
Yes, even solo pet sitters benefit significantly. Software eliminates hours of weekly admin (scheduling, invoicing, reminders), provides professional photo updates to clients, GPS-tracks walks for accountability, and enables online booking so clients book while you're working. Most solo sitters report saving 10+ hours weekly, allowing them to take on more clients without working longer hours.
Yes. Modern pet sitting software includes GPS tracking that automatically records walk routes, distance, duration, and timestamps. Pet owners receive a map showing the exact path you took with their dog. This builds trust, provides documentation for insurance purposes, and has become an expected feature for professional dog walking services. GPS tracking also protects you if any questions arise about visits.
Clients book through an online portal (accessible via website link or mobile app) showing your real-time availability. They select service type (walk, visit, overnight), choose dates/times, provide pet details, and receive instant confirmation. Automated reminders are sent before appointments. You can also manually enter bookings for phone requests. The system prevents double-booking and accounts for travel time between appointments.
Pet sitting software designed for teams includes staff scheduling, visit assignment management, individual performance tracking, and payroll calculations. Team members access their schedules via mobile apps, mark visits complete, and upload photos. You can balance workload across staff, track who visited which pets, and manage different service areas. Essential once you have 2+ staff members.
Yes. The software generates invoices automatically based on completed visits, allows online payment via card or bank transfer, tracks outstanding balances, sends payment reminders, and reconciles with your accounts. You can set up recurring billing for regular clients, collect deposits, apply discounts, and generate financial reports. This eliminates manual invoicing and reduces payment delays significantly.
Yes. During or after visits, snap photos with your phone and upload them through the app. Photos are instantly shared with pet owners via their portal, email, or SMS (depending on preferences). You can add notes about the visit (what activities, eating/drinking, bathroom, behavior). Owners love receiving updates and photos make a huge difference in client satisfaction and retention.
The software tracks which clients' keys you have, stores door access codes securely (encrypted), records key pickup/return dates, and maintains documentation for insurance purposes. You can mark when you collect or return keys, add notes about special access instructions (gate codes, alarm systems), and have a complete audit trail. This prevents lost keys and ensures accountability.
Yes, in several ways: Professional online booking attracts tech-savvy pet owners (growing demographic), automated photo updates generate word-of-mouth referrals, GPS tracking builds trust with new clients, increased capacity from time savings means you can serve more clients, and better organization allows you to maintain quality as you grow. Most pet sitters see 28% revenue increase in year one.
Ready to Streamline Your Pet Sitting Business?
Stop juggling spreadsheets and text messages. PetCare.Software gives you everything you need to manage clients, schedule visits, track walks, and get paid—all in one platform.