⚡ Quick Check-In & Check-Out System

The morning rush doesn’t have to be stressful. Our dog daycare management software transforms chaotic check-ins into a smooth, professional experience that impresses pet parents and gets pups into play faster.

Choose from multiple check-in methods to suit your facility. QR codes let regular clients breeze through in seconds—parents simply scan their unique code and they’re done. For facilities wanting cutting-edge technology, our optional facial recognition system identifies dogs as they arrive, automatically logging their attendance.

The moment a dog checks in, their parent receives an automatic notification confirming safe arrival. The same happens at pick-up, giving working pet parents peace of mind throughout their day. Attendance is tracked automatically, feeding into your daily reports and billing systems without any manual data entry.

During check-in, staff see instant alerts about vaccination status, special care instructions, or any notes from previous visits. If little Luna had an upset tummy last week, your team knows to keep an eye on her today. It’s all the information you need, exactly when you need it.

[Screenshot: Quick check-in interface showing QR scan and dog profile popup]

[Screenshot: Playgroup dashboard showing groups with capacity indicators]

🐾 Intelligent Playgroup Management

Proper playgroup management is the foundation of a safe, enjoyable daycare experience. Our pet daycare software gives you complete control over how dogs are grouped, ensuring every pup has compatible playmates.

Create groups based on size, age, temperament, and energy level. The system remembers each dog’s profile—Buster the calm senior belongs in the gentle giants group, while young Ziggy thrives with the high-energy adolescents. When you’re deciding where to place a new dog, the software suggests the best fit based on their assessment.

Visual capacity tracking shows at a glance how many dogs are in each group versus your maximum. Colour-coded indicators turn amber when approaching capacity and red when full. Assign specific staff members to each group and the system monitors ratios in real-time—typically 1 staff member to 10-15 dogs, depending on your local regulations.

If a ratio exceeds safe limits, supervisors receive instant alerts. This isn’t just about compliance; it’s about ensuring every dog receives proper attention and supervision. Parents trust you with their family members, and smart playgroup management honours that trust.

📸 Real-Time Photo & Video Sharing

Nothing delights pet parents more than seeing their furry friend having the time of their life. Our photo sharing feature turns ordinary moments into lasting memories—and dramatically reduces those “how’s my dog doing?” phone calls.

Staff snap photos throughout the day using the mobile app. Whether it’s a candid shot of three dogs napping in a pile or an action shot of an epic game of chase, capture the moment and move on—no fiddling with individual texts or emails. Photos automatically upload to each dog’s profile and parents receive instant notifications.

The parent portal becomes a treasure trove of their dog’s adventures. They can view today’s photos, look back at previous visits, and download their favourites. Many daycares report that the photo feature alone generates more positive reviews than any other aspect of their service.

Video clips work just as seamlessly. Capture 15-second clips of particularly adorable or impressive moments. These shareable snippets become powerful word-of-mouth marketing when proud pet parents post them to social media, tagging your daycare for all their friends to see.

[Screenshot: Photo gallery view in parent portal with sharing options]

[Screenshot: Sample digital report card with photos and activity summary]

📋 Automated Daily Report Cards

Report cards are the feature pet parents rave about most. At the end of each day, our doggy daycare software automatically compiles a beautiful summary of every dog’s visit and sends it directly to their owner.

Each report card includes activities participated in, behaviour observations, bathroom breaks logged, meals consumed, and a gallery of photos from the day. Staff add personalised notes with just a few taps—”Milo made a new best friend today!” or “Sophie was a bit timid at first but warmed up beautifully.”

The reports are fully customisable to match your brand, with your logo and colours. Parents receive them via email or push notification, and can access their complete history through the parent portal. It’s like having a diary of their dog’s daycare journey.

“The report cards are my favourite thing about this daycare,” one parent told us. “I love seeing what adventures Buddy had while I was at work. It makes the guilt of leaving him so much easier!” These small touches transform satisfied customers into loyal advocates who refer their friends.

🛡️ Behaviour & Incident Tracking

Every daycare professional knows that incidents happen, even in the best-run facilities. What matters is how you handle them. Our incident tracking system ensures proper documentation, professional communication, and protection for your business.

When something occurs—whether it’s a minor scuffle, an injury, or concerning behaviour—staff document it immediately through the app. Entries are timestamped automatically and can include photos for visual documentation. Describe what happened, which dogs were involved, what action was taken, and any follow-up required.

Incident reports can be shared with pet parents professionally through the system, ensuring clear communication about what happened and what steps you’re taking. This transparency builds trust, even when the news isn’t entirely positive. Parents appreciate honest communication far more than evasiveness.

Beyond individual incidents, the software tracks behaviour patterns over time. If a dog has recurring issues—resource guarding, difficulty with certain types of dogs, anxiety triggers—you’ll spot the pattern and can have informed conversations with owners about additional training or adjusted care plans. It’s proactive care that benefits everyone.

[Screenshot: Incident report form with timestamp and photo attachment]

[Screenshot: Membership dashboard showing packages and usage]

🎫 Membership & Package Management

Daycare packages are fantastic for cash flow and customer retention—but tracking them manually is a nightmare. Our package management system handles all the complexity automatically, so you always know exactly where each client stands.

Create unlimited package types: 5-day bundles, 10-day passes, 20-day packages, monthly unlimited memberships, or any combination that suits your business. Set expiry periods, define pricing tiers, and the system tracks everything from there. When a dog checks in, their remaining days deduct automatically.

Automatic notifications keep everyone informed. Parents receive alerts when they’re running low on days or approaching package expiry. This isn’t just convenient—it’s a powerful sales tool. “You have 2 days remaining—upgrade to our 20-day package and save 15%!” The system can send these prompts at exactly the right moment.

Track package revenue, analyse which options are most popular, and identify opportunities to adjust your offerings. Perhaps your 10-day package sells twice as many as the 5-day—maybe it’s time to retire the smaller option or adjust the pricing to encourage larger purchases. Data-driven decisions become effortless.

👥 Staff Scheduling & Communication

Your team is the heart of your daycare. Great daycare management software doesn’t just manage dogs—it supports your staff with the tools they need to do their best work while maintaining safety compliance.

Schedule shifts with proper coverage for expected dog numbers. The system considers your required staff-to-dog ratios and alerts you if scheduled coverage is insufficient for booked attendance. No more discovering mid-morning that you’re understaffed for a busy day.

Each staff member has their own mobile app access with role-appropriate permissions. Handlers can check dogs in, take photos, and log incidents. Supervisors can manage playgroups and handle payments. You maintain full control over who can do what, with complete audit trails of all actions.

Internal messaging keeps everyone connected without the chaos of group texts. Share updates about specific dogs, coordinate coverage, or communicate schedule changes. Daily task checklists ensure cleaning, feeding, and safety checks are completed and documented. When everyone knows their responsibilities, the whole operation runs more smoothly.

[Screenshot: Staff schedule view with ratio compliance indicators]

[Screenshot: Parent booking portal with calendar and availability]

📅 Online Booking & Waitlist Management

Stop playing phone tag with busy pet parents. Online booking lets clients reserve their spots 24 hours a day, 7 days a week, from any device. Most daycares report a 40% reduction in booking-related phone calls after implementing self-service booking.

Parents access a branded booking portal showing your real-time availability. They select dates, confirm their dog’s details, and book instantly. The system automatically manages capacity—when you’re full, clients see alternative available dates or can join the waitlist.

The waitlist feature is brilliant for maximising occupancy. When a cancellation opens a spot, the system automatically notifies waitlisted clients in order. First to respond gets the slot. No more manual calling through lists or leaving money on the table with unfilled spaces.

For regular clients, recurring schedules save even more time. Set Bella to attend every Tuesday and Thursday automatically. The bookings generate weeks in advance, deducting from packages as scheduled. Parents appreciate the convenience, and you enjoy predictable, stable attendance numbers.

📱 Real-Time Updates

Push notifications for check-in, check-out, photos, and any notes throughout the day. Parents feel connected without having to call or text.

📸 Photo & Video Portal

A beautiful gallery of their dog’s adventures, accessible anytime. Parents can download, share, and reminisce about their pup’s best moments.

📋 Daily Report Cards

Automated end-of-day summaries that parents absolutely love. Activities, behaviour, meals, bathroom breaks, and photos all in one delightful package.

💬 Direct Messaging

Secure in-app messaging for questions and updates. Keeps all communication in one place, with complete history for reference.

⭐ Review Requests

Automated prompts encouraging happy parents to leave reviews on Google, Facebook, and Yelp. Timing is everything—we ask when satisfaction is highest.

🎁 Referral Programme

Built-in referral tracking rewards parents who spread the word. Customise rewards and track which clients drive the most new business.

Kennel Software

Complete management solution for boarding kennels offering overnight stays. Includes automated vaccination tracking, capacity management, and 24/7 online booking.

Dog Boarding Software

Purpose-built for facilities focused on extended boarding stays. Features detailed pet care logging, feeding schedules, and medication reminders.

Cattery Software

Specialized features for cat boarding facilities including climate control integration, multi-cat family management, and feline-specific health tracking.