Transform your kennel from chaotic to calm. Stop drowning in phone calls, paperwork, and double-booking disasters. Start running a streamlined, profitable boarding business that practically manages itself.
- ✓ Reduce phone calls by 60% with 24/7 online booking
- ✓ Eliminate double-booking with real-time capacity management
- ✓ Never miss an expired vaccination again
- ✓ Give staff clear schedules and daily task lists
- ✓ Get paid faster with automated invoicing
In short: PetCare.Software is kennel management software built specifically for small-to-medium boarding facilities. It handles online bookings, vaccination tracking, staff scheduling, payments, and customer communication in one easy-to-use platform. Kennel owners report saving 15+ hours per week on admin tasks while increasing bookings and reducing no-shows. Start your free trial with no credit card required.
The Hidden Cost of Running Your Kennel Without Proper Software
Picture this: It’s 7 AM on a Friday before a holiday weekend. Your phone is already ringing. A customer wants to extend their dog’s stay by two days. Another is asking if you received the vaccination records they emailed last week. Meanwhile, you’re trying to figure out if you have space for a last-minute booking request, but your paper calendar is at the front desk and you’re in the back feeding the dogs.
Sound familiar? You’re not alone.
The average kennel owner spends 20+ hours every week on administrative tasks that have nothing to do with caring for animals. That’s essentially a part-time job spent on phone tag, scheduling, paperwork, and chasing payments instead of growing your business or spending time with your family.
Here’s what manual kennel management actually costs you:
Endless phone tag with customers. Every booking, change, or question requires a call. You spend more time on the phone than with the dogs. And when you miss calls? Those potential customers book with your competitor instead.
Double-booking disasters. With paper calendars or basic spreadsheets, it’s only a matter of time before you accidentally accept two dogs for the same kennel space. The result? An angry customer, a stressed staff member, and a reputation hit you can’t afford.
Vaccination record chaos. Somewhere in a filing cabinet, email inbox, or pile of papers, you have vaccination records for every pet. But when Mrs. Johnson drops off Max at 8 AM, can you verify his rabies shot is current before she rushes to work? If an unvaccinated pet slips through, you’re looking at potential disease outbreaks, liability issues, and angry customers.
Staff scheduling confusion. Who’s working tomorrow? Did anyone cover Sarah’s shift? Is there proper coverage for the lunch rush of pick-ups? Without a clear system, you’re either understaffed (stressed team, poor service) or overstaffed (eating into your margins).
Lost revenue hiding in plain sight. Missed follow-ups mean customers who boarded once never return. Forgotten payment reminders mean invoices sit unpaid for weeks. And without data on your busiest periods, you can’t optimize pricing or staffing.
According to industry research, kennels using manual processes experience 23% more no-shows, 35% longer payment collection times, and significantly higher stress levels among owners and staff.
There’s a better way. And it doesn’t require hiring more staff, working more hours, or becoming a tech expert.
What Is Kennel Software? Your Complete Management Solution
Kennel software is a specialized management platform designed specifically for pet boarding facilities. Unlike generic booking tools or basic spreadsheets, kennel management software understands the unique challenges of running a boarding business: managing capacity across different kennel sizes, tracking vaccination requirements, coordinating staff schedules around feeding times, and keeping pet parents happy with updates about their furry family members.
Think of it as your digital operations manager that works 24/7 without breaks, vacations, or sick days.
PetCare.Software brings everything you need into one intuitive platform:
- 24/7 online booking that lets customers reserve and pay anytime
- Intelligent capacity management that prevents overbooking automatically
- Automated vaccination tracking with expiry alerts and owner notifications
- Staff scheduling tools with task assignments and mobile access
- Payment processing with deposits, invoicing, and accounting integration
- Customer communication hub for confirmations, reminders, and updates
- Pet health and behavior logs to deliver exceptional care
- Business intelligence reports to make smarter decisions
The result? Kennel owners who switch to PetCare.Software report saving an average of 15+ hours per week on administrative tasks. That’s time you can spend growing your business, improving services, or simply enjoying life outside of work.
Let’s explore each feature in detail and see exactly how it transforms your daily operations.
Feature 1: 24/7 Online Booking System
Remember the last vacation you took? Or tried to take? If you’re like most kennel owners, you probably spent half of it answering booking calls and emails. Your phone becomes a leash that keeps you tied to the business no matter where you are.
The PetCare.Software online booking system cuts that leash.
How it works: Customers visit your website (or a booking page we provide) and see your real-time availability. They select their dates, add their pet’s information, choose any add-on services like grooming or extra playtime, and complete their booking with a deposit payment. The entire process takes under five minutes and happens while you’re sleeping, eating dinner, or actually enjoying your weekend.
Real-time availability calendar. Your online booking page always shows accurate availability because it’s connected directly to your master schedule. When someone books the last large kennel for December 23rd, it immediately disappears from available options. No more double-booking. No more awkward phone calls explaining that the space they thought was available has already been taken.
Automated confirmation emails. The moment a booking is complete, your customer receives a professional confirmation email with all the details: dates, services, pricing, drop-off instructions, and what vaccination records to bring. You don’t have to type a single word.
Reduce phone calls by 60%. Our customers consistently report that online booking eliminates the majority of their phone calls. Those remaining calls are typically more complex situations that genuinely need your attention, rather than routine “do you have availability for these dates?” inquiries that eat up your day.
Capture bookings you’d otherwise lose. According to consumer research, 67% of customers prefer booking services online rather than calling. When your kennel offers convenient online booking and your competitor requires a phone call during business hours, where do you think that customer goes?
“Before PetCare.Software, I was spending 3-4 hours every day just on the phone handling bookings and answering the same questions over and over. Now most bookings come in automatically, and I actually get to focus on the dogs. Last month, 78% of our bookings came through the online system.” — Maria Chen, Pawsitive Stays Kennel, Portland OR
[Screenshot placeholder: Online booking calendar showing real-time availability and service selection]
Feature 2: Intelligent Capacity Management
Every kennel owner has a double-booking horror story. Maybe it was a holiday weekend when you accidentally confirmed one too many large dogs. Maybe it was a simple calendar mix-up that turned into an hour of frantic phone calls and an unhappy customer.
Intelligent capacity management eliminates these disasters before they happen.
Visual occupancy dashboard. Log in and immediately see your kennel’s status at a glance. Color-coded displays show which kennels are occupied, which are reserved, and which are available. See today, this week, or this month in a single view. Never wonder “do we have space?” again.
Automatic overbooking prevention. Here’s where the intelligence comes in. You define your capacity rules once: 15 small kennels, 10 medium kennels, 8 large kennels. The system enforces these limits automatically. When the last large kennel is booked, no one can book another large kennel for those dates. Period. Whether the booking comes online at 2 AM or through a staff member at the front desk, the rules are always enforced.
Waitlist management. Full for the holidays? Instead of turning customers away completely, add them to an automated waitlist. If a cancellation opens up space, the system can notify waitlisted customers automatically in the order they signed up. You capture bookings that would otherwise go to competitors.
Seasonal demand forecasting. Over time, the system learns your booking patterns. It shows you when demand typically spikes (holiday weekends, summer vacation, spring break) so you can adjust staffing, consider premium pricing, or even expand capacity strategically. Data-driven decisions replace guesswork.
Different kennel types and pricing. Your luxury suites cost more than standard runs? No problem. Set up different kennel categories with their own capacity limits and pricing. The system tracks each separately while giving you unified reporting.
“We used to have double-booking issues at least once a month, especially during busy periods. Since implementing PetCare.Software, we haven’t had a single overbooking incident in 18 months. The peace of mind alone is worth the subscription.” — Robert Martinez, Four Paws Resort, Austin TX
[Screenshot placeholder: Occupancy dashboard showing color-coded availability across different kennel types]
Feature 3: Automated Vaccination Tracking
An unvaccinated dog in your kennel isn’t just a health risk to other pets. It’s a liability nightmare waiting to happen. One kennel cough outbreak can mean refunds, vet bills, angry customers, and devastating online reviews. In worst-case scenarios, it can mean lawsuits.
Yet tracking vaccination records manually is one of the most tedious, error-prone tasks in kennel management. Papers get lost. Emails get buried. Staff members accept dogs without checking because they’re busy and the owner “promised” the vaccines are current.
PetCare.Software’s automated vaccination tracking solves this problem completely.
Upload and store vaccination records. Pet owners can upload vaccination documents directly through the customer portal, or your staff can scan and upload them during check-in. Every record is stored digitally, organized by pet, and accessible in seconds.
Automatic expiry notifications. The system tracks expiration dates for every required vaccination: rabies, DHPP, Bordetella, and any other vaccines you require. As expiration dates approach, automatic reminders go to pet owners. They get notified 30 days, 14 days, and 7 days before expiration (you can customize these intervals). Most owners appreciate the reminder and update their records before their next stay.
Prevent boarding unvaccinated pets. Here’s the real protection: when a customer tries to book, the system checks vaccination status automatically. If any required vaccination is expired or missing, the booking cannot be completed until records are updated. This happens whether they’re booking online at midnight or your newest staff member is processing them at the front desk. The rule is enforced consistently, every time.
Legal compliance protection. In many jurisdictions, accepting unvaccinated pets creates significant legal liability. With PetCare.Software, you have a documented system that prevents non-compliant bookings and maintains a complete audit trail. If questions ever arise, you can demonstrate due diligence.
Reduce no-shows from expired vaccines. Nothing is more frustrating than a customer showing up for their booking only to be turned away because their dog’s shots expired last week. With proactive reminders, customers arrive prepared, check-in goes smoothly, and you don’t lose revenue from last-minute cancellations due to vaccination issues.
“We had a Bordetella situation two years ago that cost us thousands in refunds and damaged our reputation. Since switching to PetCare.Software, we’ve had zero vaccination compliance issues. The automated tracking pays for itself in avoided problems.” — Jennifer Walsh, Lakeside Kennels, Minneapolis MN
[Screenshot placeholder: Vaccination tracking dashboard showing pet records with status indicators and expiry dates]
Feature 4: Staff Scheduling and Daily Tasks
Your staff is your kennel’s backbone. But managing schedules across feeding times, cleaning rotations, and customer service coverage can feel like solving a puzzle that changes shape every week. Someone calls in sick. Someone needs a shift swap. Meanwhile, you’re trying to maintain proper staff-to-dog ratios for safety and quality care.
PetCare.Software’s staff scheduling tools bring order to the chaos.
Drag-and-drop schedule builder. Create weekly schedules visually by dragging staff members into time slots. See at a glance who’s working when, identify gaps in coverage, and ensure you have the right people at the right times. Building a week’s schedule takes minutes, not hours.
Maintain proper staff-to-dog ratios. Set your required ratios (e.g., 1 staff member per 10 dogs during the day, 1 per 15 overnight) and the system alerts you when scheduled staffing falls below safe levels. Quality care requires adequate staffing, and now you have a tool that helps ensure it.
Daily task checklists. Create standardized task lists for each shift: morning feeding routine, medication administration, kennel cleaning, exercise time, evening feeding, and overnight checks. Staff members see their tasks clearly and check them off as completed. You see a real-time view of what’s done and what’s pending.
Mobile app for on-the-go access. Staff members access their schedules, view assigned tasks, and log completed activities from their smartphones. Whether they’re in the kennel runs or the grooming area, information is at their fingertips. No more running back to the front desk to check the paper schedule.
Shift swaps and time-off requests. Employees can request shift swaps or time off through the system. You approve or deny with a tap. The schedule updates automatically, and everyone sees the current version. No more “I thought Sarah was covering for me” miscommunications.
Track hours for payroll. Staff clock-in times are logged automatically, making payroll processing straightforward. Export hours directly to your payroll system and eliminate manual timesheet calculations.
“Scheduling used to take me two hours every Sunday evening. Now I build the whole week’s schedule in about 20 minutes, and the staff actually know where to find it because it’s right on their phones. The task checklists have also improved our care consistency dramatically.” — David Thompson, Canine Castle, Denver CO
[Screenshot placeholder: Staff scheduling calendar with drag-and-drop interface and shift assignments]
Feature 5: Payment Processing and Invoicing
Cash flow is the lifeblood of any small business, and kennels face unique payment challenges. You want deposits to secure bookings but hate chasing them. You need to collect balances at pick-up but hate the awkward “your card was declined” conversations. You want to offer payment flexibility but can’t spend hours managing payment plans.
PetCare.Software handles all of this automatically.
Automated deposit collection. When customers book online, they pay their deposit instantly with a credit card. The funds hit your account, the booking is confirmed, and neither of you had to pick up a phone. Configure your deposit amount as a flat fee or percentage, and the system handles the rest.
Flexible payment options. Collect full payment at booking, balance at drop-off, or balance at pick-up. Offer payment plans for extended stays or premium services. The system tracks what’s owed and sends automatic reminders when payments are due.
Integrated credit card processing. Accept all major credit cards with competitive processing rates. Payments are processed securely, funds are deposited to your bank account, and you have clear records of every transaction.
QuickBooks and Xero integration. Hate entering the same data twice? PetCare.Software syncs with popular accounting software, automatically recording revenue and keeping your books current. Month-end reconciliation becomes minutes instead of hours.
Reduce payment delays by 50%. Automatic payment reminders mean customers pay faster. Upfront deposits mean fewer no-shows. Integrated processing means no more “I forgot my checkbook” delays. Our customers report cutting their average payment collection time in half.
Professional invoices. Generate clean, branded invoices automatically. Email them to customers or print them for pickup. Include itemized services, discounts applied, and payment status. Look professional without spending time on design.
“Before PetCare.Software, we had about $8,000 in outstanding invoices at any given time. Customers would forget, we’d forget to remind them, and chasing payments was miserable. Now our average outstanding balance is under $1,500, and we rarely have to make uncomfortable collection calls.” — Lisa Park, Paws and Relax Boarding, Seattle WA
[Screenshot placeholder: Invoice management dashboard showing payment status and integrated accounting sync]
Feature 6: Customer Communication Hub
Great communication builds customer loyalty. Pet parents want to know their furry family members are safe and happy. They want booking confirmations they can trust, reminders so they don’t forget pick-up times, and updates that put their minds at ease.
But managing all that communication manually? That’s a full-time job in itself.
PetCare.Software automates the routine communication so you can focus on the meaningful interactions.
Automated booking confirmations. The instant a booking is complete, a professional confirmation email goes to the customer. It includes all the details: dates, services, pricing, drop-off time, what to bring, and your contact information. No manual effort required.
Reminder emails and SMS. Reduce no-shows with automatic reminders sent 7 days, 3 days, and 1 day before the booking. Customers can confirm, cancel, or request changes directly from the reminder. They show up on time and prepared because they were reminded at the right moments.
Post-stay photo reports. Delight customers with updates during their pet’s stay. Staff can snap photos from the mobile app, add a quick note (“Max had a great time in the play yard today!”), and send it to the owner with one tap. Pet parents love these updates, and they remember the kennels that provide them.
Review request automation. Happy customers leave reviews, but only if you ask. PetCare.Software sends automatic review requests after each stay, linking directly to your Google, Yelp, or Facebook page. More positive reviews mean better visibility and more new customers.
Centralized messaging. All customer communications are logged in one place. See the complete history of emails, SMS messages, and notes for any customer. When Mrs. Johnson calls with a question, you can see exactly what she was told and when. No more “I think we discussed that” guessing.
Broadcast announcements. Need to notify all customers about holiday closures, new services, or policy changes? Send a broadcast message to your entire customer base or specific segments with a few clicks.
“The photo updates are a game-changer. Customers used to call constantly asking how their dog was doing. Now they get photos and updates throughout the stay, and we’ve actually had customers tell us they chose us specifically because of this feature.” — Amanda Foster, Happy Tails Boarding, Phoenix AZ
[Screenshot placeholder: Customer communication center showing message templates and delivery history]
Feature 7: Pet Health and Behavior Logs
Every pet is unique. Duke needs his medication with breakfast. Bella gets anxious during thunderstorms. Charlie doesn’t get along with cats. Max is a picky eater who only likes a specific brand of kibble.
Remembering these details for dozens or hundreds of pets is impossible without a system. Yet delivering exceptional care depends on getting these details right every single time.
PetCare.Software’s pet profiles keep all critical information organized and accessible.
Digital feeding schedules. Record each pet’s feeding requirements: food type, portion size, feeding times, and any special instructions. Staff see exactly what each pet needs at each meal. No more mix-ups or forgotten diets.
Medication tracking. Log medications with dosages, timing, and administration instructions. Track when medications are given with timestamped entries. Ensure nothing is missed and maintain records for owner review or vet requests.
Behavior notes. Document temperament, play preferences, anxiety triggers, and social compatibility. New staff members can quickly understand each pet’s personality. Match compatible pets for group play. Know which dogs need extra attention during storms.
Incident reports. If something happens, whether it’s a minor scuffle, a health concern, or an escape attempt, document it properly. Include details, photos if relevant, and actions taken. Professional documentation protects your business and provides transparency to owners.
Share updates with pet parents. Owners can see their pet’s profile through the customer portal, including notes from the current stay. They know their pet is receiving personalized care, not just being put in a kennel and forgotten.
Veterinary information on file. Store each pet’s vet contact information for emergencies. If a health issue arises, you can contact the right vet immediately without searching for phone numbers.
“We board over 200 different dogs regularly, and remembering every pet’s quirks was impossible with our old paper system. Now every staff member can pull up a pet’s profile on their phone and see exactly how to care for them. Our care quality has improved dramatically.” — Michael Rivera, Dogwood Kennels, Nashville TN
[Screenshot placeholder: Pet profile showing feeding schedule, medications, behavior notes, and care history]
Feature 8: Business Intelligence and Reporting
You can’t improve what you don’t measure. Most kennel owners have a general sense of how business is going, but lack the detailed data needed to make strategic decisions. Which services are most profitable? Which customers generate the most lifetime value? What’s your true occupancy rate? Where are you leaving money on the table?
PetCare.Software transforms your booking data into actionable business intelligence.
Revenue analytics. See your revenue by day, week, month, or year. Break it down by service type, kennel category, or customer segment. Identify trends and seasonality. Understand what’s driving your income and what’s underperforming.
Occupancy trends. Track your occupancy rate over time. See which days and seasons run full and which have consistent availability. Use this data to optimize pricing, plan promotions for slow periods, or justify expansion investments.
Customer lifetime value. Identify your most valuable customers based on booking frequency and total spend. See which customers haven’t returned in a while and might need a re-engagement campaign. Understand what drives customer loyalty.
Staff performance metrics. Review task completion rates, schedule adherence, and productivity by staff member. Identify training needs and recognize high performers. Data-driven management replaces gut-feel decisions.
Service popularity. Which add-on services sell well? Which packages are most popular? Where should you focus your marketing? The data tells you where customer demand exists so you can meet it.
Export capabilities. Export any report to Excel or PDF for further analysis, board meetings, loan applications, or business planning. Your data belongs to you and goes where you need it.
“The reporting showed us that our ‘premium play package’ had a 45% profit margin compared to 18% for basic boarding. We restructured our pricing and marketing to push premium services, and our average revenue per booking is up 23% this year.” — Patricia Nguyen, Luxury Paws Resort, Los Angeles CA
[Screenshot placeholder: Business intelligence dashboard showing revenue charts, occupancy graphs, and key metrics]
Why Kennels Choose PetCare.Software Over the Alternatives
When it comes to managing your kennel, you essentially have three options: continue with manual processes, use generic business software, or invest in purpose-built kennel management software. Each approach has dramatically different outcomes.
| Capability | Manual / Spreadsheets | Generic Business Software | PetCare.Software |
|---|---|---|---|
| Admin time per week | 20+ hours | 12-15 hours | 5-8 hours |
| Double-booking risk | High (monthly incidents) | Medium (occasional) | Zero (system-enforced) |
| Vaccination compliance | Manual checking, errors common | Not supported | Automated tracking and enforcement |
| Online booking | Not available | Basic forms, no pet details | Full booking with pet profiles |
| Staff scheduling | Paper schedules, confusion | Basic calendar | Drag-and-drop with ratio alerts |
| Payment collection | Manual reminders, slow | Basic invoicing | Automated deposits and reminders |
| Customer communication | Manual emails/calls | Basic email only | Email + SMS, photo updates, automated sequences |
| Pet health tracking | Paper notes, often lost | Not supported | Digital profiles with medications and behaviors |
| Business reporting | DIY calculations, limited | Basic revenue reports | Full analytics with occupancy, LTV, trends |
| Setup complexity | N/A | Medium, requires customization | Simple, kennel-specific out of box |
The bottom line: Generic software isn’t designed for the unique needs of pet boarding. You’ll spend hours trying to customize it and still end up with workarounds. PetCare.Software is built by people who understand the kennel business, so it works the way you work from day one.
Compared to other kennel-specific software options, PetCare.Software stands out for small-to-medium facilities. While enterprise solutions can feel overwhelming with features you’ll never use and prices that strain your budget, PetCare.Software delivers exactly what you need at a price point that makes sense. You’re not paying for enterprise features designed for 50-location chains when you’re running a single kennel or a few locations.
Trusted by 500+ Kennels Worldwide
Don’t just take our word for it. Here’s what real kennel owners say about their experience with PetCare.Software:
“We were drowning in admin work before PetCare.Software. Between phone calls, paper records, and chasing payments, I was spending more time at a desk than with dogs. Now I’ve cut my admin time from about 25 hours to maybe 8 hours per week. I actually took a vacation last month and didn’t have to answer a single booking call. The online system handled everything.”
— Sarah Mitchell, Happy Tails Kennel, Denver CO
Results: 12 hours/week saved, 78% of bookings now online, first vacation in 3 years
“The vaccination tracking feature alone has saved us from so many potential problems. Before, we had binders full of photocopied records and no reliable way to check expiration dates. Now everything is digital, the system alerts us before vaccines expire, and we haven’t accidentally boarded an unvaccinated dog since we switched. That peace of mind is priceless.”
— James Chen, Riverside Pet Resort, Portland OR
Results: Zero vaccination compliance issues in 2+ years, 35% reduction in phone calls
“I was skeptical about switching from our spreadsheet system because I’d invested so much time building it. But within a week of using PetCare.Software, I wondered why I waited so long. The online booking has brought in customers who told me they chose us because they could book at 10 PM without having to call. Our revenue is up 22% year over year.”
— Maria Santos, Paws Paradise, Miami FL
Results: 22% revenue increase, 60% reduction in booking phone calls, faster payment collection
“Running three kennel locations was a nightmare before PetCare.Software. Different paper systems at each location, no way to see overall performance, and constant miscommunication. Now everything’s in one system, I can see all three locations from my phone, and my managers have clear dashboards for their sites. We’ve reduced staff scheduling conflicts by 90%.”
— Kevin O’Brien, Canine Country Club, Chicago IL (3 locations)
Results: Unified multi-location management, 90% reduction in scheduling conflicts, consistent customer experience
4.8 out of 5 stars from 200+ verified reviews
Get Started in 30 Minutes or Less
Switching software sounds daunting. You’re imagining weeks of data entry, confused staff, and frustrated customers during the transition. We get it. That’s why we’ve made implementation as smooth as possible.
Here’s how simple it actually is:
Step 1: Start your free trial (5 minutes). Sign up with your email and basic kennel information. No credit card required. Your account is ready immediately.
Step 2: Configure your services (10 minutes). Add your kennel types, pricing, and service options. Our setup wizard guides you through each step with kennel-specific defaults that work for most facilities.
Step 3: Import your data (15 minutes + processing time). Export your existing customer list from your current system or spreadsheet. Upload it to PetCare.Software. Our import tool matches fields automatically and flags any issues for review.
Step 4: Invite your staff (5 minutes). Add staff accounts with appropriate permissions. They’ll receive email invitations to download the mobile app and set up their access.
Step 5: Go live. Start accepting bookings through your new system. Embed the booking widget on your existing website or use our hosted booking page.
Free onboarding call. Every new customer gets a complimentary one-on-one onboarding call with our team. We’ll walk through your specific setup, answer questions, and make sure you’re comfortable with the system. We’ve helped hundreds of kennels transition smoothly, and we’ll help you too.
Ongoing support whenever you need it. Questions don’t just happen during business hours, so neither does our support. Access help via email, live chat, or phone. Our team knows the kennel business and can help with both technical questions and best-practice recommendations.
Video tutorial library. Prefer to learn at your own pace? Our comprehensive video library covers every feature with step-by-step walkthroughs. Train new staff quickly by pointing them to the relevant tutorials.
No long-term contracts. We’re confident you’ll love PetCare.Software, but we won’t lock you in. Pay monthly, cancel anytime if it’s not the right fit. Most customers stay because the software delivers clear value, not because they’re trapped in a contract.
Simple, Transparent Pricing That Grows With You
We believe pricing should be straightforward. No hidden fees, no surprise charges, no complicated per-pet or per-booking surcharges. Just simple monthly plans based on your kennel’s size and needs.
Starter
$49/month
Perfect for small kennels just getting started with software
- Up to 20 kennels
- Online booking system
- Vaccination tracking
- Customer portal
- Email support
Professional
$99/month
Most popular for established kennels ready to scale
- Up to 50 kennels
- Everything in Starter, plus:
- Staff scheduling and task management
- SMS notifications
- Payment processing integration
- Business reporting dashboard
- Priority support
Enterprise
Custom pricing
For large operations and multi-location businesses
- Unlimited kennels and locations
- Everything in Professional, plus:
- Multi-location management
- Advanced analytics
- QuickBooks/Xero integration
- Custom API access
- Dedicated account manager
✓ 14-day free trial — No credit card required to start
✓ 30-day money-back guarantee — If you’re not satisfied, we’ll refund your first month
✓ Save 20% with annual billing — Pay yearly and get two months free
The ROI math is simple: If the average kennel owner spends 20 hours per week on admin tasks and PetCare.Software saves just 10 of those hours, that’s 40+ hours per month. At any reasonable hourly rate for your time, the software pays for itself many times over. And that’s before counting increased bookings from online convenience, reduced no-shows from automated reminders, and faster payment collection.
Frequently Asked Questions About Kennel Software
What is kennel software?
Kennel software is a specialized management system designed for facilities that house dogs and cats for various durations, including boarding, breeding, training, rescue operations, and veterinary boarding. It handles reservation management, run/cage assignments, feeding schedules, medication tracking, vaccination records, billing, and owner communications in one integrated platform. Unlike generic booking systems, kennel software addresses the specific operational needs of facilities managing multiple animals simultaneously with varying lengths of stay, health requirements, and service levels, whether you run a commercial boarding kennel, breeding operation, or shelter facility.
How much does kennel management software cost?
Kennel software typically costs between $39 and $200 per month, depending on facility size, features, and number of locations. Small kennel operations can find adequate solutions starting at $39-$59/month for basic reservation management and run tracking, while mid-sized facilities ($69-$99/month) gain features like automated billing, vaccination tracking, and customer portals. Large or multi-location kennels ($100-$200+/month) require advanced capabilities including multi-site management, detailed reporting, POS integration, and custom workflow automation. Some providers charge based on the number of runs or kennels, while others use flat-rate or revenue-based pricing models.
What’s the difference between kennel software and boarding software?
While the terms are often used interchangeably, kennel software traditionally encompasses a broader range of operations including breeding, training, quarantine, and rescue management in addition to boarding, whereas boarding software specifically focuses on pet hotels and overnight stays. Kennel software typically includes features for managing breeding records, litter tracking, training session scheduling, and long-term resident management that boarding-only facilities don’t need. However, most modern platforms serve both markets with flexible feature sets, so the distinction has blurred—focus on finding software that matches your specific services rather than worrying about terminology.
Can kennel software manage both dogs and cats?
Yes, most kennel management software platforms support multi-species operations and can manage both dogs and cats (and often other animals like rabbits, birds, or exotics) within the same system. The software allows you to configure separate sections for dogs and cats, apply species-specific vaccination requirements, set different pricing structures, and track species-appropriate care notes and feeding schedules. This flexibility is essential for facilities offering both dog kenneling and cattery services, eliminating the need for separate systems and providing a unified view of facility operations, capacity, and revenue across all species.
What are the most important features in kennel software?
The most critical features are reservation management with visual run/cage assignment, online booking with calendar availability, vaccination tracking with automatic expiration alerts, automated billing and payment processing, and customizable reporting for occupancy and revenue. Additional essential features include owner portals for self-service booking and document access, feeding and medication schedule management, waitlist functionality for peak periods, staff scheduling and task assignment, and integrations with accounting software and payment processors. For multi-service facilities, look for flexibility to handle daycare, grooming, and training alongside boarding within a single platform.
How does kennel software prevent double-booking?
Kennel software prevents double-booking through real-time run/cage inventory management that instantly updates availability across all booking channels (online, phone, front desk, mobile). When a run is assigned to a pet, the system immediately marks it as occupied for those dates and prevents any overlapping reservations, accounting for check-in/out times, cleaning schedules, and buffer periods. Visual kennel maps show at-a-glance availability and conflicts, while automatic validation rules prevent staff from accidentally overcommitting capacity. This eliminates the common errors that occur with manual calendars, spreadsheets, or paper-based systems, especially during busy holiday periods when demand is highest.
Can kennel software handle different run sizes and types?
Yes, kennel software allows you to configure unlimited run types with different sizes, amenities, and pricing structures, such as standard runs, luxury suites, indoor/outdoor combinations, or specialized isolation areas. You can set capacity limits, specify which dogs are compatible with each run type based on size or temperament, and apply automatic pricing tiers based on run selection. The software can also manage add-on amenities like extra play time, premium bedding, or TV/music options with separate pricing. This flexibility ensures you can accurately represent your facility’s unique layout and maximize revenue by offering tiered service levels.
Does kennel software work for breeding operations?
Yes, many kennel software platforms include specialized breeding management features including heat cycle tracking, breeding schedules and stud management, whelping date calculations and litter tracking, puppy records with microchip and registration data, and pedigree management. These features help breeders maintain detailed records required for breed registry compliance, track lineage and health testing results, manage puppy sales and deposits, and coordinate with buyers through automated communications. If breeding is a primary function of your operation, verify that your chosen software explicitly supports breeding features, as not all kennel platforms include this functionality.
How does kennel software improve operational efficiency?
Kennel software improves efficiency by automating time-consuming tasks: online booking eliminates phone tag (saving 10-15 hours weekly), automated invoicing and payment collection reduces billing errors and late payments, vaccination tracking prevents compliance issues and reduces staff time verifying records, and digital report cards or updates reduce phone calls from owners. Staff can access all information from tablets or mobile devices anywhere in the facility, view daily tasks and feeding schedules at a glance, and instantly update pet records. Most facilities report 40-50% reduction in administrative time, allowing staff to focus on animal care and customer service rather than paperwork.
Is kennel software difficult to implement and learn?
Modern kennel software is designed for ease of use, with most facilities fully operational within 1-2 weeks including setup, data migration, and staff training. Initial setup involves configuring your runs/cages, service types, pricing, and importing existing customer and pet data (most providers offer migration assistance). Staff typically become proficient with core functions within 3-5 days of regular use, thanks to intuitive interfaces and workflow-based designs. Reputable vendors provide onboarding support, training videos, documentation, and responsive customer service to ensure smooth adoption. While there’s always a learning curve when changing systems, the efficiency gains quickly outweigh the implementation effort.
Explore More Pet Care Software Solutions
PetCare.Software offers specialized management tools for different types of pet care businesses. Whether you’re running a kennel, daycare, boarding facility, or cattery, we have solutions tailored to your specific needs:
Related Software Solutions
Dog Daycare Software — If you run a dog daycare alongside your boarding operation, explore our daycare-specific features including group play management, check-in/check-out tracking, daily report cards for parents, and activity scheduling tools designed for high-volume daily operations.
Dog Boarding Software — For facilities focused specifically on overnight boarding, our boarding software provides extended-stay management, automated billing for multi-night stays, room assignment optimization, and detailed pet care logs that keep owners informed throughout their pet’s stay.
Cattery Software — Cat boarding has unique requirements different from dog kennels. Our cattery software addresses feline-specific needs including quiet zone management, separate feeding areas, stress-reduction protocols, and accommodations for cats with special behavioral needs.
Helpful Resources for Kennel Owners
- Kennel Software with Online Booking: Simplifying Reservations — Learn how online booking transforms customer experience and reduces your workload
- Affordable Kennel Management Systems: Budget-Friendly Solutions — Discover how to get professional-grade software without breaking your budget
- Managing Multiple Kennel Locations Seamlessly — Best practices for multi-location kennel operations and unified management
- Is Kennel Software Worth It? Costs vs. Benefits Analysis — Calculate the real ROI of kennel management software for your business
- View Our Pricing Plans — Compare plans and find the perfect fit for your kennel’s size and needs
Join 500+ Kennels Saving Time and Growing Revenue
Every day you wait is another day of unnecessary phone calls, double-booking risks, vaccination tracking headaches, and missed growth opportunities. Kennel owners who switch to PetCare.Software consistently report:
- 15+ hours saved per week on administrative tasks
- 60% fewer phone calls thanks to online booking
- Zero double-booking incidents with capacity management
- 50% faster payment collection with automated invoicing
- Higher customer satisfaction from professional communication
The software is easy to set up, the team is here to help you succeed, and there’s zero risk with our free trial and money-back guarantee.
✓ No credit card required · ✓ Set up in 30 minutes · ✓ Cancel anytime · ✓ 30-day money-back guarantee
Questions before you start? Contact our team — we’re happy to answer any questions or schedule a personalized demo.
